Work with human nature to overcome resistance to change. An InterAction veteran who has been educating legal and professional services firms new to InterAction for over 15 years shares her insights. Check out Elena Cutri’s new Change Management blog post.
Tips and Tricks
Sometimes it’s best to personalize customer emails, but sending them one by one takes a lot of valuable time. Watch this five-minute video to learn how to use the InterAction Add-On for mail merging in Microsoft Word.
Did you miss our “Change Management Secrets for User Adoption” webinar? Access the recording and slides for tips to help get your employees engaged.
Registration is now open for our July Interact with InterAction webinar. Join Julie Chapman, LexisNexis Canada Chief Privacy Officer, and Mike Lamb, RELX Group Global Chief Privacy Officer, for a discussion on CASL and GDPR regulations. Register today.
Improve your firm operations and data quality with our brand-new InterAction Professional Services Packages. You’ll benefit from continual access to a team of Consultants, Trainers, and Report Engineers at a lower cost than if purchased separately. Learn more about this new program now.
Are you using Mobility?
With one Support call, you can implement Mobility, included with your subscription. In July, start using Nearby Contacts to search for your contacts OR firm contacts in zip codes within a 1-20 mile radius to take your business development on the road. Contact your Account Manager today for details.
Coming Soon to InterAction!
Plan for your InterAction Core 17.2 upgrade today! In early August, look for seven new Core reports that provide insight on DCM ticket statuses, and Activity and Contact tracking. Plus, Data Stewards will love the enhanced duplicate matching algorithms and updated Data Manager interface and workflow. Contact your Account Manager today for details.